Where To Update Amanah Saham Malaysia Account?

I "Managed" to invest in Amanah Saham Malaysia during a time where not many people were that interested to buy in. (~ April 2009) It was a short queue at the bank and to my surprise, I managed to open an account and buy into a investment that guarantees me a ~6-8% dividends per annum (I want to park some spare cash & just don't bother about it for years ) from the Malaysian government. Luckily, there were no cases of system hang, system down at the banks.

Amanah Saham Malaysia begun offering a 2nd round investment/subscription for the public around July 2009 due to the HOT demand (I thought that government was running out of money, there were a series of new funds and government sukuks). That is when all hell broke lose when the majority of people realized that with a weakening economy background, Amanah Saham is the best and safest bet to park their money. 

Nevertheless, after 2 years of investing in this fund, I decided to update my passbook. I have no idea how much is my total investment after the dividends. (I am lazy to calculate it mysel) So i decided to look where and how to update my passbook . I just want to know the process. (Engineer trait..lol)

At first, I thought I could view it online using CIMBClicks once I entered my details.  There are a few online agents for Amanah Saham National, namely Maybank2u, CIMBClicks, AffinOnline. 

Online Agent  Branches

	- Main Counter & ASNB Offices - ASNB Agents (CIMB/RHB/MBB/POS)
	- Main Counter & ASNB Offices - ASNB Agents (CIMB/RHB/MBB/POS)
	- Main Counter & ASNB Offices - ASNB Agents (CIMB/RHB/MBB/POS)

But after reading the FAQ for CIMBClicks, I found out that you can only use it to BUY new funds.

And being a Chinese, this statement below is NOT applicable to me since I saw this reply at CIMBClick's website.

1.

Where can I subscribe for my additional ASNB investment?

You can perform additional ASNB investments via CIMB Clicks, any CIMB Bank branches, ASNB offices and ASNB agents. Additional investment through CIMB Clicks only available for ASNB Fixed Price Fund* (ASB, ASW 2020, ASD, ASM & AS 1 MALAYSIA). *Subscriptions of funds are subject to funds availability. Note : ASM, ASD & ASW are fully subscribed, AS1M for Chinese allocation is fully subscribed while ASB is available for Bumiputeras only. So I thought since we can go online to subscribe ASNB investment, there must be a way to view my total investment in Amanah Saham Malaysia. To my disappointment, the answer is there is NO way to do viewing online. T.T 18. Can I view my ASB account balance via CIMB Clicks? This service is not available at the present time. You may check your balance at any CIMB Bank branches, ASNB offices and ASNB agents. Hence, it means that you can only subscribe online but you will NOT be able to see your overall total investments. So basically, when you subscribe, the online system will only able to tell you whether the subscription is successful or not. So the general public needs to go the nearest physical branch of ASNB agents to update their passbook. This also applies to selling/cashing out your investments. 15. Can I withdraw my ASB investment via CIMB Clicks? No, you can’t. At the present time, you can only purchase additional investments via CIMB Clicks. Withdrawal must be done over the counter at CIMB Bank branches and fully operational ASNB offices and ASNB Agents. So off I went to the nearest ASNB agent. 1st stop Maybank branch: Result: system down. Then I went to RHB Bank, the teller told me that I can only update my passbook next week. Argghh..... that is why I hate paper transactions. (I received a bucketful of them every month..so many paper statements!!) I do see a few people filling up ASNB forms at the branches. Perhaps, there is a new subscription issue ; that might explain why the system goes down again. But I never heard any new subscription offered for non-bumiputeras.  If there were new offerings, I bet there will be tons of people queuing up to give money to the ASNB. So upon googling, the high probability event: People cashing out of their investments after the suspension of transaction ended. This might explain why I can only update my passbook next week. (Too much workload for the bankers or system down due to heavy transactions)

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